Errors when sending emails from security groups, distribution lists, or mail-enabled Public Folders in Outlook for Mac. 9/4/2020; 2 minutes to read; Applies to: Outlook for Mac for Office 365, Outlook 2019 for Mac, Outlook 2016 for Mac; In this article. Original KB number: 2739937. If the issue persists, it is recommend to contact the dedicated Outlook for Mac in-app support via Help Contact Support in the Outlook top menu. The dedicated support engineers there are experts for Outlook for Mac related problems and they will give you more effective suggestions about your problem. Ctrl+Period (.) Switch to previous open message. Ctrl+Comma (,) Move between the Folder pane, the main Outlook window, the Reading pane, and the To-Do bar. Ctrl+Shift+Tab key or Shift+Tab key. Move between the Outlook window, the smaller panes in the Folder pane, the Reading pane, and the sections in the To-Do bar.

It can be frustrating when you are unable to send and receive the mail messages through Outlook 2016 for Mac. Outlook email application has designed a rich interface to the personal as well as professional users to manage their emails. Often, most people might face the occurrence of send receive error and some various issues while using this program. The users may face tiresome issues having with Outlook i.e., not sending or receiving emails automatically. Here, we come up with an appropriate solution to resolve the problem of the user such as Outlook 2016 for Mac automatic send receive not working properly. So, first you have to go through the following scenario that will help to make you understand the Outlook for Mac not automatically sending or receiving emails. The listed below scenario is taken from the forum site:

“I have Mac machine and using Outlook 2016, mainly I have face an error i.e., it only gets all the new email messages from the server once at a time per hour or so on. I need to receive mail messages instantly or every single minute. Moreover, it is just send the emails but unable to receive the mails, how do I overcome from this issue? Please suggest me any reliable solution to repair Outlook send/receive not working settings effectively. Thank You”

Tips to Troubleshoot Outlook for Mac not Automatically Sending or Receiving Emails

There are following methods that will help a user to perform the task and get rid off from the Outlook for Mac not automatically sending or receiving emails. Thus, you can follow any one of them as per your desire.

Method 1: Outlook Connected or Not to Your Network or Internet.

Step 1: You have to make sure that you Mac machine is connected properly to the internet or your network also.

Step 2: Afterwards, utilize a web browser to view from where you can access an internet sites. In case you are on a local network then you have to, see and access intranet sites. Furthermore, for checking the connectivity of your network view “Mac OS Help”.

Step 3: Here, you have to verify that the Outlook application is online.

Step 4: At final, On the menu of Outlook for Mac, you have to make sure that “Work Offline” is not checked.

Method 2: POP or IMAP Accounts Using (SMTP) Server that Needs Authentication.

Step 1: Firstly, turn on outgoing mail server such as “SMTP authentication” for the IMAP and POP email account.

Step 2: Some of the email clients need authentication to their outgoing mail server. If, you already verify all then your account settings are correct, but still you are unable to send mail messages. You have to turn on the SMTP authentication to move.

Step 3: Now, to turn on the SMTP authentication go to the “Tools” menu and then click “Accounts”

Step 4: Here, choose the account in the left pane of the “Account box”

Step 5: Afterwards, in “Outgoing server” hit on “More Options” to move forward.

Step 6: Finally, opt the “authentication type” in the pop-up menu, then add your username and password as essential.

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Method 3: ISP & Firewall Configuration Blocks Connectivity to SMTP Server.

Step 1: You have to check that your ISP or firewall can permits an alternate Outgoing mail server to utilize for POP or IMAP account.

Step 2: Now, if you have the address of that alternative of SMTP server so, you have to insert it into your “Account Settings”.

Step 3: Here, go to “Tools” menu, then hit an option to “Accounts”.

Step 4: Opt the account in the “Accounts box” i.e., located in the left-pane.

Step 5: Add the address and server name in the “Outgoing server box”.

Note: The Outgoing mail server you have utilize in one location may not be work in an another location because, when you use an internet connection may have a firewall with its own following restrictions.

Method 4: Incorrect Account Settings & Credentials

Step 1: You have to make sure that your password and account username is insert in an appropriate manner in account options.

Step 2: Go to Tools>>Accounts

Step 3: Now, choose “account” in left window of the “Account box”

Step 4: Preview and verify that you add the correct username and password

Note: After performing the above mentioned steps still your account is not work in a proper manner then, check how to configure your account in an email application, using email service provider. May be your account needs unique settings like (SSL) for connecting, or that you overlap the default port.

Method 5: Network Wants a Proxy Server to Connect (MTA)Mail Transfer Agent

Step 1: In your local machine’s “System Preferences” identify the a SMTP proxy server

Step 2: If you are using an internet to stay connected so, you have to identify a “SMTP” proxy server. You have to ask your network administrator for an appropriate settings to mail proxy server. Moreover, you can take help to view Mac OS help support for instructions to enter the following settings.

Method 6: Unavailability of Email Server

Step 1: At first, you have to make sure that your mail server is online.

Step 2: Before the SMTP is being if, you have effectively connected to account. Afterwards, you have to contact your email administrator to view whether the mail server is usable.

Final Word’s

Outlook is most preferable email application these days but, because of a few problems users may face occurrence of some errors. So, in the above section, we learnt about how to troubleshoot Outlook for Mac not automatically sending or receiving emails. We have discussed the manual solution in this post. So, with the help of this you can perform the repairing procedure of the error such as Outlook for Mac 2016, 2011 send/receive not working properly.

Frequently Asked Questions

Outlook Email For Mac

In order to update Mac Outlook Inbox, simply press F9 button from your keyboard. Alternatively, you can move to Send/Receive menu as well and click on the Send/Receive All Folders this will refresh the complete mailbox.

If you want to add a new account in Microsoft Outlook for Mac, follow the steps mentioned below:
1. First of all, open MS Outlook for Mac.
2. After that, click on Accounts from the Tools menu
3. Then, click on the plus (+) sign in the lower-left corner
4. Choose Other E-mail option
5. Here, you need to enter the e-mail address and password
6. At last, click on the Add Account button

Yes, you can fix the error by disabling Sync Services Preferences, follow the steps below:
1. Open MS Outlook on your machine
2. After that, click on the Preferences from the Outlook menu
3. Now, choose Sync Services option under the Other options
4. Then, uncheck all boxes and exit MS Outlook application
5. Now, you need to restart Outlook application and cross check whether the error is fixed properly or not.

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No, you are not allowed to manually extract Outlook for Mac data to PST format. You can migrate Mac Outlook data in OLM format only. However, you can take help of some professional to convert OLM to PST format.

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